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TAKE FREE TOURS

Terms & Conditions

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Terms and Conditions
Legal

Terms & Conditions

Effective Date: January 1st, 2024
Welcome to Take Free Tours. By using our website and services, you agree to comply with the following Terms & Conditions. Please read these terms carefully.

1. General Information

1.1. Take Free Tours provides free walking tours, which operate on a “pay-what-you-think-it’s-worth” basis. While there is no obligation to pay, participants are encouraged to leave tips at the end of the tour as compensation for the guide’s efforts.
1.2. Our services are provided within the European Union, and this website complies with relevant EU consumer laws and regulations.

2. Booking and Reservation

2.1. Bookings can be made via our website, by email, or by phone.
2.2. Reservations are confirmed only when you receive a confirmation email from Take Free Tours.
2.3. You must be 18 years or older to make a booking or participate in a tour unless accompanied by an adult.
2.4. Group Size: Our free tours are designed for individuals and small groups. If your group consists of 7 or more people, please contact us to arrange a private tour.

3. Payment & Cancellation Policy

3.1. Take Free Tours does not require upfront payment for participation in the tour. However, participants are encouraged to leave voluntary tips at the end.
3.2. Weather Conditions: Tours run in all weather conditions, except when severe weather poses a risk to participants’ safety. In such cases, we reserve the right to cancel or reschedule the tour, and we will notify you as soon as possible.
3.3. Participants may cancel their booking at any time. We request a minimum of 24 hours’ notice when possible.
3.4. Guide Substitutions & Route Changes: In the event of unforeseen circumstances, we reserve the right to replace a guide or alter the tour route. If significant changes are made, participants will be informed in advance.

4. Privacy and Data Protection

4.1. We comply with the General Data Protection Regulation (GDPR) and all other relevant EU data protection laws.
4.2. By booking with Take Free Tours, you agree that we may collect and store your personal information, including but not limited to your name, email address, and phone number, solely to manage your reservation.
4.3. For more information on how we handle your personal data, please refer to our Privacy Policy.

5. User Conduct

5.1. Participants agree to behave respectfully during the tours and follow all guidelines provided by the tour guide.
5.2. Pets and Accessibility: Pets are welcome on our tours as long as they are well-behaved and non-disruptive. Our tours are wheelchair-accessible, but please inform us beforehand to ensure we can accommodate any specific needs.
5.3. Participant Responsibility: Participants are responsible for their personal safety and belongings during the tour. Take Free Tours is not liable for any personal injury, property damage, or theft that may occur.

6. Liability & Disclaimer

6.1. Take Free Tours will provide services with reasonable care and skill.
6.2. Take Free Tours is not responsible for any accidents, injuries, or losses incurred during the tour. Participants acknowledge that they are participating at their own risk and should ensure they have appropriate travel insurance.
6.3. Our tours may involve walking for extended periods, including on uneven terrain. It is your responsibility to ensure that you are physically able to participate.

7. Third-Party Services

7.1. Our tours may include recommendations or collaborations with third-party services (such as restaurants or museums). While we strive to recommend quality services, we are not responsible for the quality, safety, or performance of these third-party services.
7.2. You are responsible for any interactions or transactions with third parties.

8. Intellectual Property

8.1. All content provided on this website, including but not limited to text, images, logos, and videos, is Take Free Tours’s intellectual property, unless otherwise specified.
8.2. Unauthorized use or reproduction of any content from this website is prohibited without prior written consent from Take Free Tours.

9. Amendments

9.1. Take Free Tours reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting.
9.2. Continued use of our website or services after changes to the terms constitutes acceptance of the revised Terms & Conditions.

10. Governing Law & Jurisdiction

10.1. These Terms & Conditions are governed by the laws of the European Union and the country where Take Free Tours is registered.
10.2. Any disputes arising from these Terms & Conditions will be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:
Take Free Tours
Email: bookings@takefreetours.com
Phone: +351 914059080
Address: Avenida dos Estados Unidos da América 20 9Dto. 1700-175 Lisboa